Frequently Asked Questions
Everything you need to know about our magical apparel and enchanted shipping.
How long does shipping take for my magical garments?
Standard shipping typically takes 3-7 business days within the realm. If you require expedited delivery, we offer 'Swift Owl' shipping for arrival within 48 hours.
What is your return policy if a piece doesn't fit?
We offer a 30-day return window for all unworn items in their original condition. Simply use our portal to print a prepaid return label and send your items back to the Tower.
Are the fabrics ethically sourced?
Absolutely. Wizard's Tower is committed to sustainability. All our silks, linens, and cottons are ethically sourced from fair-trade artisans and dyed with non-toxic, eco-friendly pigments.
How do I know which size to order?
Please consult our detailed Size Guide located on each product page. Our garments are tailored to standard international sizing, but we provide specific measurements for chest, waist, and length.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Can I track my order once it leaves the Tower?
Yes, once your order is dispatched, you will receive a tracking number via email so you can monitor its journey from our gates to your doorstep.