Returns & Exchanges
At Wizard's Tower, we want your enchanted garments to fit perfectly; if your purchase isn't quite magical enough, you can return or exchange items within 30 days of delivery.
Initiate Your Quest
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Artifacts
Carefully pack your items in their original packaging, ensuring all tags are attached and the garments are in unworn, pristine condition.
Summon the Courier
Print your prepaid shipping label, affix it to the parcel, and drop it off at any authorized mail carrier location.
Receive Your Bounty
Once our master tailors inspect the return, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing